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Terms and Conditions

These Terms and Conditions are meant to provide a general idea of the nature of a hand-made process of our custom rugs and carpets.

Rug Art PURCHASE Terms and Conditions in details are printed on each purchase order.

  • RUG ART INTERNATIONAL MAKES EVERY EFFORT TO MATCH THE COLORS IN PHOTOS OF RUGS AS CLOSELY AS POSSIBLE TO THE COLORS IN THE ACTUAL RUGS. HOWEVER, DUE TO THE NATURE OF OUR HAND-MADE RUGS AND CARPETS MANUFACTURING, IT IS NOT A PERFECT PROCESS AND COLORS MAY VARY SLIGHTLY DUE TO MONITOR SETTINGS, CONTRAST, BRIGHTNESS, ETC. PLEASE BE AWARE THAT ALTHOUGH PICTURES OF RUGS SHOWN ARE REPRESENTATIVES OF THE RUGS THAT WILL BE MADE, THERE MAY BE SOME SLIGHT VARIATIONS IN COLOR IN THE ACTUAL RUG.
  • IN ADDITION, THE HAND-DYEING OF YARNS IS MADE IN SMALL BATCHES AT A TIME. THIS CAUSES A SLIGHT VARIATIONS IN A PARTICULAR COLOR WHICH ADDS TO THE UNIQUE CHARACTERISTICS OF THE HAND-MADE RUG ART RUGS.
  • SHIPMENTS AND DELIVERY DATES ARE APPROXIMATE. RUG ART CANNOT GUARANTEE SHIPMENT DATE HOWEVER ALL ESTIMATES PROVIDED ARE GENERALLY CORRECT. IN SOME CASES RUGS MAY BE COMPLETED SOONER OR A LITTLE LATER DUE TO CONDITIONS THAT ARE BEYOND RUG ART CONTROL SUCH AS WEATHER, CUSTOMS, FAILURE OF SHIPPING FACILITIES, ETC.
  • SIZES FOR ORDER OF HAND-MADE RUGS MAY VARY SLIGHTLY DUE TO THE INHERENT NATURE OF PRODUCING A HAND-MADE RUG.

For questions please contact via info@rug-art.net